Use CUIMC Email and Office 365 with Duo

Duo must be used when signing in to CUIMC email and Office 365 Apps from off campus. If you have already enrolled for CUIMC Multifactor Authentication (MFA) you will sign in to the Office 365 app or portal as usual, then select your preferred MFA method (see an example here). If not, you will be prompted to enroll as you sign in after the Duo requirement begins.

Instructions on this page step you through using the available MFA methods with Office 365 apps and portals, including signing in to your CUIMC email. Note that it is only required when off campus (not connected to CUIMC campus wired, wireless, or VPN).

You must have already set up your smartphone or tablet with Duo for CUIMC.

  1. Open the Microsoft 365 app or portal you want to use, such as Outlook on your computer or mobile device or Web Outlook.
  2. If prompted, enter your full CUIMC email address and click Next.
Microsoft sign in screen with CUIMC email entered and Next button circled
  1. Enter the password for your CUIMC email and click Sign in.
Enter password prompt with Sign in button circled
  1. If Duo push is the default or only method you set up when enrolling, skip to the next step.

      Otherwise, click the Send Me a Push button after verifying that the Device field shows the phone or tablet you would like to use for this sign in. If not, and you set up more than one phone or tablet when enrolling, click the drop down to the right of the Device field to change it.
    Send me a push button in Duo enrollment form
    1. On your phone or tablet, tap Approve on the prompt you will receive from Duo.
      • You may need to unlock your device (enter the passcode or biometric lock) first to see the prompts.
      • You can also open the Duo Mobile app on your phone or tablet to check for and Approve the prompt.
    Deny or Approve notification from Duo at top of phone window
    1. Duo will display a Success! Logging you in... message briefly on screen, and the Microsoft 365 app or portal will open as usual.

    You must have already set up your smartphone or tablet with Duo for CUIMC. 

    1. Open the Microsoft 365 app or portal you want to use, such as Outlook on your computer or mobile device or Web Outlook.
    2. If prompted, enter your full CUIMC email address and click Next.
    Microsoft sign in with CUIMC email address filled in
    1. Enter the password for your CUIMC email and click Sign in.
    Enter password prompt with Sign in button circled
    1. If Duo passcode is the default or only method you set up when enrolling, skip to the next step.

      Otherwise, click the Enter a Passcode button after verifying that the Device field shows the phone or tablet you would like to use for this sign in. If not, and you set up set up more than one phone or tablet when enrolling, click the drop down to the right of the Device field to change it.
    Enter a Passcode button and Device drop down highlighted in Duo prompt
    1. Open the Duo Mobile app on your phone or tablet and tap your CUMC account to reveal a passcode. You may need to tap a Show link next to the passcode if it is hidden.
    Show link in Duo window
    1. Type the passcode into the Duo sign in window and click the Log In button.
    2. Duo will display a Success! Logging you in... message briefly on screen, and the Microsoft 365 app or portal will open as usual.

    You must be at your enrolled landline, smartphone or basic mobile phone to receive an automated call from Duo.

    1. Open the Microsoft 365 app or portal you want to use, such as Outlook on your computer or mobile device or Web Outlook.
    2. If prompted, enter your full CUIMC email address and click Next.
    Microsoft portal sign in with CUMC email address entered
    1. Enter the password for your CUIMC email and click Sign in.
    Password prompt in the CUIMC sign in page
    1. If a phone call is the default or only method you set up when enrolling, skip to the next step.

      Otherwise click the Call Me button after verifying that the Device field shows the last 4 digits of the phone number you would like to use for this sign in. If not, and you set up set up more than one phone number when enrolling, click the drop down to the right of the Device field to change it.
    Duo prompt with Call Me option circled
    1. You will receive an automated phone call from 5-Help, follow the instructions you hear to complete verification.
    2. Duo will display a Success! Logging you in... message briefly on screen, and the Microsoft 365 app or portal will open as usual.