Using CUIMC VPN with Duo MFA

Once you have enrolled for CUIMC Multifactor Authentication (MFA), sign in to CUIMC VPN as usual and enter your preferred MFA method in the DUO Passcode field.

Instructions on this page step you through using the available MFA methods.

The CUIMC IT website also includes steps for using MFA with CUIMC VPN based on the type of system:  Windows or Macintosh computers, iPhone or iPad, and Android devices.

You must have already set up your smartphone or tablet with Duo for CUIMC.

  1. Open Cisco AnyConnect on the computer or device you will be using with CUIMC VPN.
  2. Make sure the Group field shows CUMC-VPN.  If not use the drop down menu to select it.
  3. Type your own UNI in the Username field, and your UNI's password in the Password field.
    TIP:  This is the same login used for myColumbia and CourseWorks.
  4. Type push in the DUO Passcode field and click OK.
    TIP:  If you enrolled more than one device you can type in push2 to send the push notification to your backup device.
Cisco AnyConnect login prompt with Push notification in the DUO Passcode field
  1. Follow prompts from the Duo app on your smartphone or tablet will to Approve (or Accept and Confirm) the request.  You may need to unlock your device (PIN, swipe, etc.) first to see the prompts.
  2. Cisco AnyConnect VPN will finish connecting and show an Authorized Users only prompt; click Accept.  You are now connected to CUIMC VPN.

You must have already set up your smartphone or tablet with Duo for CUIMC. 

  1. Open Cisco AnyConnect on the computer or device you will be using with CUIMC VPN.
  2. Make sure the Group field shows CUMC-VPN.  If not use the drop down menu to select it.
  3. Type your own UNI in the Username field, and your UNI's password in the Password field.
    TIP:  This is the same login used for myColumbia and CourseWorks.
  4. Open the Duo app on your device.
  5. Tap the key to the right of your CUMC account in the Duo app to reveal a one-time use, 6 digit passcode.
  6. Return to the Cisco AnyConnect login window and type the 6 digit passcode in the DUO Passcode field, then click OK.
Cisco AnyConnect login prompt with passcode in the DUO Passcode field
  1. Cisco AnyConnect VPN will finish connecting and show an Authorized Users only prompt; click Accept.  You are now connected to CUIMC VPN.

This method sends a one-time use passcode to your enrolled smartphone, tablet or basic mobile phone.

  1. Open Cisco AnyConnect on the computer or device you will be using with CUIMC VPN.
  2. Make sure the Group field shows CUMC-VPN.  If not use the drop down menu to select it.
  3. Type your own UNI in the Username field, and your UNI's password in the Password field.
    TIP:  This is the same login used for myColumbia and CourseWorks.
  4. Type sms in the DUO Passcode field and click OK.
    TIP: If you enrolled more than one device you can type in sms2 to send the passcode to your backup device.
Cisco AnyConnect login prompt with sms in the DUO Passcode field
  1. Your default enrolled device will receive a text message with an SMS passcode.  Enter this passcode in the DUO Password field of the VPN login window (you may need to re-enter your UNI and Password again as well), then click OK.
  2. Cisco AnyConnect VPN will finish connecting and show an Authorized Users only prompt; click Accept.  You are now connected to CUIMC VPN.

NOTE: If you do not receive the SMS/text message with the Duo passcode right away, please wait a few moments before requesting it again.  There may be delays due to the cellular carrier.  Only the most recent passcode generated by Duo will be accepted when logging in.

You must be at your enrolled landline, smartphone or basic mobile phone to receive an automated call from Duo.

  1. Open Cisco AnyConnect on the computer or device you will be using with CUIMC VPN.
  2. Make sure the Group field shows CUMC-VPN.  If not use the drop down menu to select it.
  3. Type your own UNI in the Username field, and your UNI's password in the Password field.
    TIP:  This is the same login used for myColumbia and CourseWorks.
  4. Type phone in the DUO Passcode field and click OK.
    TIP:  If you enrolled more than one phone number you can type in phone2 to send the push notification to your backup phone.
Cisco AnyConnect login prompt with phone in the DUO Passcode field
  1. You will receive an automated phone call from 5-Help, follow the instructions you hear to complete verification.
  2. Cisco AnyConnect VPN will finish connecting and show an Authorized Users only prompt; click Accept.  You are now connected to CUIMC VPN.